Accurately recording the payment status of your sales invoices is essential for maintaining a clear overview of your business's financial health. This guide will show you how to mark sales invoices as paid or won't be paid in Banqup, helping you keep your invoicing process organized and up-to-date.
Go to Sales Invoices.
Select the invoice(s) to mark as paid, then click on Mark as > paid.
A modal opens where you can indicate:
Payment method;
Payment reference number (optional);
Payment amount;
Payment date;
Additional comment;
After clicking on Mark as paid, the status of the invoice(s) will change to Fully paid or Partially paid, depending on the payment amount.
Marking a sales invoice as won't be paid
In some cases, you may need to mark a sales invoice as won't be paid if you don't expect to receive payment from the customer.
To mark a sales invoice as won't be paid:
Go to Sales Invoices.
Select the invoice(s) you want to mark as won't be paid, then click on Mark as > won't be paid.
A dialogue box opens where you'll need to choose a reason for marking the invoice as won't be paid and provide an optional comment.
After clicking on Mark as won't be paid, the status of the invoice(s) will change to Won't be paid.
Note: you can still mark invoices that were previously marked as "won't be paid" as Paid later if you receive payment from the customer.
FAQ
Can I undo a "Mark as paid" action if I made a mistake?
Yes, you can reverse this action by selecting the invoice and choosing Mark as > unpaid. This will revert the invoice status to its previous state.
Can the payment status be updated automatically?
Yes, if you have enabled online payments for your sales invoices, the invoice status will automatically change to Paid when the customer completes the payment through your Banqup payment link. For payments received outside the platform, you'll need to manually update the status as described in this guide.