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OCR: what is it?

Learn how Optical Character Recognition automatically extracts and digitizes data from your uploaded documents

Maxime avatar
Written by Maxime
Updated over 2 months ago

Optical Character Recognition (OCR) is a powerful feature that automatically extracts key data from your uploaded PDF (or scanned) invoices. The OCR converts them into e-invoices, which makes them searchable. This technology saves you time by eliminating manual data entry and makes your invoice processing more efficient.

Why Use OCR?

  • Find invoices faster: Search for invoices using extracted data like invoice numbers or supplier names.

  • Save time on data entry: Automatically fill in fields like amounts, dates, and banking details.

  • Fewer mistakes: Reduce errors caused by manual input.

  • Simplify payments: Extracted banking details make payment processing smoother.

How OCR works

Data extraction

When you import a PDF invoice, the OCR automatically extracts these key elements:

  • Supplier/customer information

  • Document type (invoice, credit note, expense)

  • Invoice number and dates

  • Currency and amounts (VAT exclusive/inclusive)

  • VAT rates

  • Reference numbers

  • Banking details (IBAN)

Processing states

  • After upload, documents are automatically processed through OCR

  • Each document receives a color-coded status based on its due date

  • You can view processing events and status in the document details

Tips for best results

  • Ensure scanned documents have a minimum resolution of 300 DPI

  • Use clear, legible copies of your documents

  • Check that all important information is visible and not cut off

Manual options and troubleshooting

Skipping OCR

Need to process an invoice quickly?

  • Access the details page to enter data manually

  • Useful when you need to forward documents to your accountant immediately

Why was OCR cancelled?

OCR may be cancelled if:

  • The document is not an invoice

  • The document is unreadable

  • Important information is missing

When OCR is cancelled:

  • The document will show an Awaiting Validation status

  • Some fields may be incomplete

  • Check the document's activity log for specific cancellation reasons

FAQ

How long does the OCR process usually take?

The OCR process typically takes a few minutes to complete. However, during peak times or for complex documents, the process might take longer.

What happens if the OCR makes a mistake?

You can easily edit any information by clicking on the field and typing the correct data. We recommend reviewing the data to ensure accuracy.

Can OCR handle invoices in different languages?

Yes, the system recognizes numbers and standard invoice fields regardless of the invoice's language.

Can I use OCR for handwritten invoices?

Our OCR system is optimized for typed/printed invoices. While it may recognize some handwritten elements, we recommend manual data entry for handwritten invoices to ensure accuracy.

Is the OCR process secure?

Yes, all OCR processing is done securely using encrypted connections. Your invoice data is protected throughout the entire process and complies with data protection regulations.

Does OCR work with scanned copies of invoices?

Yes, OCR works with scanned invoices, but the quality of the scan matters. For optimal results:

  • Use a minimum resolution of 300 DPI

  • Ensure good contrast between text and background

  • Avoid shadows and wrinkles in the scan

  • Make sure the entire document is captured

Can I process multiple invoices at once?

Yes, you can upload multiple invoices simultaneously, and our OCR system will process them in parallel. Each invoice will be processed independently, and you can track their progress in Purchase or Sales Invoices.

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