There are multiple ways to add purchase invoices to your Banqup: manual upload, email upload, network delivery and mobile upload. Some ways require more manual work than others. Let's go over each of them.
Manual upload
Go to Purchase Invoices (via the app launcher or your favourites).
Click on Upload or drag and drop files from your computer.
The uploaded invoices will be added to your list of purchase invoices.
Mobile app upload
You can import purchase invoices to Banqup via the mobile app by scanning a paper invoice or uploading a file from your mobile device.
Open the Banqup One app.
Tap on the plus sign at the bottom-right of your screen.
Tap on Add new documents.
Select the document type to import, in this case tap on Add purchase invoice.
Depending on your document format:
Tap on Scan to take a photo of a paper document.
Tap on Upload then select the file from your device's storage.
Tip: When scanning documents, there are several convenient options like adding or removing pages, and cropping or rotating the document.
Email upload
Banqup provides a dedicated email address where suppliers can send their invoices directly. These invoices are automatically imported into your Purchase Invoices.
Go to the Network Connectors.
Click on the three dots, then Activate. (Skip this step if it's already active)
Click on the three dots then View details.
The import email addresses appears, categorized by document type and when to use each. You can copy the email address relevant to what you want to import and send an email to it with an attached purchase invoice to import it.
Emails with multiple attachments
If an email sent to your import address contains multiple attachments, it will appear in your Inbox with the status User task instead of being processed automatically. This ensures no documents are missed.
To handle these emails:
Go to your Inbox.
Find the email with the User task status.
Click the three-dots menu and select Download.
Open the downloaded .eml file, extract each attachment, and upload them individually to Banqup.
You can also download any other file from the Inbox using the same three-dots menu.
Network delivery
Banqup is an international network that connects companies together. If a company is a member of Banqup or the Peppol network, you'll receive their invoices directly in your Banqup space.
Banqup network
When your suppliers are Banqup members, their invoices are automatically delivered to your Purchase Invoices. This direct delivery ensures:
Instant receipt of invoices.
Accurate data capture from the source.
No manual uploading needed.
Secure document exchange.
Peppol network
As a certified Peppol access point, Banqup enables you to receive invoices from any supplier connected to the Peppol network. To start receiving Peppol invoices:
Go to the Network Connectors.
Activate the Peppol connector to join the Peppol network.
→ Read more about activating Peppol here.
Once activated, you can:
Receive invoices from any Peppol-connected supplier.
Ensure compliance with e-invoicing regulations.
Exchange documents securely across the network.
Note: Starting January 1st, 2026, all B2B invoices in Belgium must be exchanged electronically. Being connected to both the Banqup and Peppol networks ensures you're ready for this requirement.
After adding purchase invoices to your Banqup, you'll be able to open them and view their details, pay them, refuse them, mark them as paid, link other documents to them, add comments (private or shared with your accountant), attach files, see their accounting status.
FAQ
Importing my document failed. Why?
When a document upload failed, you can check what happened by going to Inbox > look for your file name > check the status column to see if it was processed or caused an error > click on the three dots in the Actions column > click View details > look for an explanation (e.g. "File processing failed: This file type is not supported").
Make sure you use supported file formats (PDF, XML) when trying to import invoices.