Get ready to exchange electronic documents with the government and other businesses through the Peppol network. This guide will help you set up your Peppol connection in Banqup, whether you're new to Peppol or switching from another provider.
Setting up your Peppol connection
Tip: In order to be compliant with Belgian law, it is mandatory to be registered on Peppol with your CBE.
Go to Network Connectors.
Click on the three dots of the Peppol connector and Activate it.
Choose which identifiers should be registered to Peppol. Each one is shown with its Participant ID. Hover the information icon next to a field for an example of what that identifier looks like in your country.
(Optional) Only allow sending: Keep it off to send and receive invoices via Peppol on Banqup. Activate it to only send invoices to Peppol via Banqup.
You need to select at least one identifier in order to activate the Only allow sending option.
Receiving invoices when "Only allow sending" is active
When the "Only allow sending" option is active, your Peppol registration through Banqup is limited to outgoing documents on the selected identifier. To also receive invoices via Peppol, you will need to register a different identifier with another access point provider for incoming documents.
In this case, we recommend activating your VAT number on Peppol via Banqup, and your CBE/GLN via your other access point provider.
Once activated, you can start exchanging documents with any business on the Peppol network.
While your registration is being processed: the connector shows the Publishing status. Registration on the Peppol network runs in the background. You can send invoices straight away. Receiving invoices starts working once your details appear in the Peppol directory, which usually takes up to 24 hours. You do not need to do anything while this runs.
Already registered with another access point?
If your company is already registered on Peppol through another provider, you'll need to deregister/unpublish first. Here's how:
Contact them to request deregistration/unpublishing.
Wait for confirmation.
Once deregistered, follow the setup steps above to register again through Banqup.
Important notes
As you prepare to switch Peppol providers, remember to process all pending documents and save your deregistration confirmation for your records. Though you might experience a brief interruption in service during the transition, it is worth completing the switch promptly, because electronic B2B invoicing is mandatory in Belgium.
💡 Need help with Network Connectors?
A product tour is available in the app to help you get started.
If you're not logged in, the link will guide you to the login screen. After logging in, you'll find the product tour in the messenger at the lower right corner.
FAQ
How long does it take to get connected?
While the registration runs, the connector shows Publishing and you can already send invoices. Receiving becomes available once your details are published in the Peppol directory, usually within 24 hours. If you are switching providers, the total time also depends on how fast your current provider completes the deregistration.
What is my Peppol Participant ID?
Your Peppol ID is your unique address on the Peppol network and consists of two parts separated by a colon:
Scheme ID: A four-digit prefix indicating the type of identifier
Participant ID: Your actual identification number For Belgium, the most common scheme IDs are:
0208: Belgian Company Number (CBE).
9925: Belgian VAT number.
0088: GLN (Global Location Number). Used mainly by larger organizations with multiple locations.
For example, for a company registered to Peppol with the CBE number 0123456789, the Peppol Participant ID would be: 0208:0123456789
How can I check if I'm registered on Peppol?
If the Peppol network connector is active in your Network Connectors, you are registered on Peppol. You can also verify your registration by searching for your company name in the Peppol Directory.
Will I lose access to previous documents when switching?
Check with your current provider about accessing historical documents after deregistration.
Do I need Peppol?
All Belgian B2B invoices must be exchanged electronically. Peppol is the default and recommended network for this exchange.
What if my B2B customer is not yet registered on Peppol?
If a customer is not on Peppol, you cannot deliver the structured e-invoice via that network. In this case, you should send the invoice as a PDF via email. We recommend adding a note in the email or on the PDF stating: "We attempted to deliver this invoice via Peppol as per the Belgian mandate, but the recipient was not reachable. Please ensure your Peppol registration is complete for future transactions."
I'm getting a "configuration not found" error when trying to connect to Peppol. How do I fix this?
This error can usually be fixed by uninstalling and reinstalling the Network Connectors app:
Go to the Banqup Store.
Type 'network' in the search bar, then click on the Network Connectors app.
Select Manage.
Click Uninstall and confirm.
Reinstall the app: go back to "Discover more," select the app, click Install, confirm, then Open.
Once reinstalled, you can activate the Peppol connector by clicking the 3 dots next to it, then click Activate.
Toggle the identifiers you want to register on Peppol, then click Activate.
