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Disconnecting from Peppol

Maxime avatar
Written by Maxime
Updated over a week ago

Disconnect your Peppol registration when you no longer want to send or receive e-invoices through the Peppol network via Banqup. You can deactivate the entire connection or disable specific participant IDs while keeping the integration active.

Deactivating the Peppol connector

To fully disconnect from Peppol:

  1. Go to Network Connectors.

  2. Click the three dots on the Peppol connector.

  3. Click Deactivate.

This stops all Peppol sending and receiving for your organisation.

Disabling specific participant IDs

To keep Peppol active but disable certain ID types:

  1. Go to Network Connectors.

  2. Click the three dots on the Peppol connector.

  3. Select View details.

  4. Toggle off the ID type you want to disable.

This lets you control which business identifiers receive invoices through Peppol without disconnecting entirely.

Switching to send-only mode

From the View details page, you can restrict Peppol to outgoing invoices only:

  • Toggle off (default): Send and receive invoices via Peppol

  • Toggle on: Only send invoices to Peppol (receiving disabled)

Use send-only mode when you want to deliver invoices through Peppol but prefer to receive them through other channels on Banqup.

What happens after disconnecting

When you deactivate Peppol or disable participant IDs:

  • You'll no longer receive invoices through the Peppol network for those IDs.

  • Your customers won't be able to send you invoices via Peppol.

  • You can reactivate the connector or IDs anytime from Network Connectors.

Frequently asked questions

What is a "Peppol migration key" and where can I find mine?

This does not exist in Belgium. Yes, there are some service providers who use this terminology, but it's not an official Peppol-compliant service. If your goal is to disconnect from Peppol, follow the instructions above.

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